FTP Explorer FAQ

  1. How can I troubleshoot connection problems?
  2. I just moved to a new computer. How can I copy my current site list and program settings to my new computer?
  3. Why does FTP Explorer create a folder named ftpxdrop on my desktop?
  4. How can I get Internet Explorer or Netscape to use FTP Explorer instead of it's own internal ftp client?
  5. Is there a way to create a Connect Dialog with a Windows Explorer interface?
  6. I distribute a "Shareware Collection" on CD-ROM. Can I distribute FTP Explorer on it?
  7. Is it possible to disable the User Name and Password fields in the Connect Dialog? I don't want any names or passwords saved to the system registry.
  8. Why are the "User ID" and "Password" fields on the "Firewall" options page disabled?
  9. Does the program support SOCKS firewalls?
  10. In the help guide it says to go to the FTP Explorer Website for a list of commands supported by the quote feature.

Q.  How can I troubleshoot connection problems?

A.  See this page for connection troubleshooting ideas.

Q.  I just moved to a new computer. How can I copy my current site list and program settings to my new computer?

A.  Just need to do a little Registry exporting.

  • Open REGEDIT.EXE from the Start - Run command.
  • Expand the HKEY_CURRENT_USER key.
  • Expand the Software key.
  • Select the FTP Explorer registry key.
  • Choose Export Registry File from the Registry menu.
  • Save the file to whatever filename you want and copy it to the new computer.
  • Open REGEDIT.EXE on the new computer.
  • Expand the HKEY_CURRENT_USER key again and then the Software key.
  • Make sure Software is selected and then choose Import Registry File from the Registry menu.
  • Select the file you copied to import.

Now your copy of FTP Explorer should open with the new settings and site list.

Q.  Why does FTP Explorer create a folder named "ftpxdrop" on my desktop?

A.  You didn't reboot your computer after you installed FTP Explorer, so the shell extension didn't get installed yet.  If you try to drag a file from FTP Explorer somewhere, it creates the "ftpxdrop" folder in the folder that you dropped the file onto.

You can safely delete the "ftpxdrop" folder.  Reboot your system to enable the drag and drop shell extension.

Q.  How can I get Internet Explorer and Netscape to use FTP Explorer instead of it's own internal ftp client?

A.  Simply change the program that is associated with the FTP protocol.

  • Open My Computer
  • Go to View - Options and select the File Types tab.
  • Scroll down the list of registered file types until you find the file type "URL:File Transfer Protocol" and select it.
  • Click the Edit button.
  • Select the open line under Actions and click the Edit button.
  • Uncheck the DDE check box.
  • Type in the program path (i.e. "C:\Program Files\FTP Explorer\Ftpx.exe"), or browse for the correct filename.
  • Click the Ok button, the Close button and then Close again.

To use FTP Explorer from Internet Explorer or Netscape you will need to drag the internet link to the desktop to create a shortcut and then double click the shortcut to run FTP Explorer. Not an elegant solution, but it still beats the turtle-like speed of a web browser's ftp client.

You can also start FTP Explorer from the command line... Instead of dragging the shortcut to the desktop you can just copy it to the Start - Run dialog, click OK and away you go.

Q.  Is there a way to create a Connect Dialog with a Windows Explorer interface?

A.  FTP Explorer doesn't support this type of connection dialog at this time, but here is a great work around.

  • Create a new folder on your hard drive (or desktop) and name it whatever you like (i.e. FTPx Shortcuts).
  • Start FTP Explorer.
  • Open the Connect Dialog
  • Go through your connection list and create shortcuts for your sites using the Shortcut button. These shortcuts will appear on your desktop.
  • If you wish to organize your sites into sub-categories, just open the new folder that you created, and make a directory for each category.
  • Drag each of the shortcuts from the desktop into which ever folder they belong in.
  • On your desktop (or Start Menu) create a new shortcut and on the command line put: "C:\WINDOWS\EXPLORER.EXE /e,/root, C:\FTPx Shortcuts". The text in bold can be substituted for your correct path. Please note that if the folder is on the desktop, the path is "C:\WINDOWS\DESKTOP\".

Now, if you click on the new shortcut you will get an Explorer window that starts at the FTPx Shortcut directory with the categories in a tree below. Just double-click on the FTP site you want to go to and FTP Explorer will startup and logon.

A variation of the above was also suggested. Create a folder in your Start Menu with category folders underneath. Drag your shortcuts to the correct folder and you have instant access to FTP sites through your Start Menu. You could even store all of your other "Internet" shortcuts in this directory for instant access.

Q.  I distribute a "Shareware Collection" on CD-ROM. Can I distribute FTP Explorer on it?

A.  Yes, as long as you provide the original ZIP distribution file and include a reference and an Internet URL to the FTP Explorer home page so that everyone knows where to get updates, etc.

Q.  Is it possible to disable the User Name and Password fields in the Connect Dialog? I don't want any names or passwords saved to the system registry.

A.  Take a look at the Login Security DLL page.

Q.   Why are the "User ID" and "Password" fields on the "Firewall" options page disabled?

A.  Support for firewalls that require a username or password is not implemented.

Q.   Does the program support SOCKS firewalls?

A.  No

Q.   In the help guide it says to go to the FTP Explorer Website for a list of commands supported by the quote feature. I can't seem to find any reference to them at the site. Can you point me in the right direction?

A.  The quote feature simply forwards commands directly to the server.

To see a list of commands that a server supports, you can connect using the command line FTP client and issue the "remotehelp" command.

Only commands that do not require additional actions can be sent using the quote feature.